Frequently Asked QuestionsWhen can a parent use USTuition.com to make a Credit Card payment?24 hours a day, 7 days a week. Will all Credit Cards be accepted? Master Card, American Express and Discover will be accepted. Visa will not be participating in the program. What are the payment options for paying tuition through USTuition.com?
No, the convenience fee is paid to USTuition LLC. The School receives no portion of the fee. When is a payment made through USTuition.com posted to a student's account? Payments made by 5:00pm ET are posted the next business day. Payments made after 5:00pm ET are posted the 2nd business day after payment. What if a parent encounters a problem in making a Credit Card payment through the USTuition System? The parent can contact the USTuition Customer Service Desk (800-599-6811) or . The Customer Service Desk is available during normal business hours 9am to 5pm ET. If a parent uses USTuition to make a payment and is entitled to a refund, does the parent need to notify USTuition LLC? No, the parent should contact the finance department of the school. Will a parent who is entitled to a refund and who paid using USTuition LLC receive all or a portion of the convenience fee back? No, the convenience fee is non-refundable.
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